At Addison Hikes, we are committed to delivering your travel accessories, hiking gear, and fishing gear in a timely and reliable manner. This Shipping Policy explains how we process and deliver your orders.
Order Processing
Orders are processed once they are confirmed. You will receive an email confirmation with your order details after placing your order. Processing time may vary depending on product availability.
Delivery Method
We deliver all orders using trusted courier and shipping partners to ensure safe and secure delivery.
Delivery Time
Delivery times vary depending on your location. We strive to deliver orders as quickly as possible, but please allow additional time for international shipments or unforeseen delays.
Shipping Costs
Shipping charges, if applicable, will be calculated and displayed at checkout before you confirm your order.
Cash on Delivery
As Addison Hikes operates on a cash-on-delivery basis, payment will be collected by the courier at the time of delivery. Please ensure you have the correct amount available when receiving your order.
Order Tracking
Once your order has been shipped, you may receive tracking information to monitor the progress of your delivery.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us at [email protected] within 7 days of delivery. We will work with you to resolve the issue as quickly as possible.
Contact Us
For any questions or concerns regarding shipping, please contact us at [email protected].